CIRCLE Student Application

Timeline: Dec 2023 - Jul 2024
Role: UX Designer
Team: 2 UX Designers, 3 Developers

How Might We Smoothen the Onboarding Journey for International Students with the UW CIRCLE Office?

Skills
Prototyping
HTML/CSS
User Research
Project Management
Tools
Figma
GitHub
XCode
Team
2 UX Designers
3 Developers
My Role
UX Designer

Background

CIRCLE is the University of Washington’s support office for international students.

It offers programs like Regional Connection Groups (RCG): connects students via region-based communities (WeChat, KakaoTalk, Line, etc.).

The Office works to help students transition smoothly into UW life: academically, socially, and administratively.

Problem Context

We noticed recurring issues despite multiple reminders through emails and groupchats:

Research

User Personas

With the insights from surveys and interviews, we came up with the following user personas to help us address the feature requests (Photo generated by ChatGPT).
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Prototypes

Here are the prototypes with features stem from possible solutions and the user testing along the way.

Homepage:

Expandable notice menu
Urgent deadlines & where to ask for help
Resembles the MyUW portal Notices section, aligning users' existing habits
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Upcoming events (horizontal scroll)
Event time, location, spot availability, "save" button‍

Event detail screen
Event description, sign up button‍

Calendar:

Onboarding students can view color-coded critical and non-critical events, and view the visualization of event time blocks on a specific day.

Office Directory:

The office directory page lists relevant offices to assist onboarding students with navigating the decentralized institution.
The secondary menu shows contact information and links.